Saturday, July 25, 2009

The Zen of Zappos

What does Zappos, an online shoe retailer and Amazon.com have anything to do with Biotech or Business? Everything. I read this article a couple of months ago about Tony Hsieh, and how his unique management style has pushed Zappos to the top of its game in online shoe sales. I was really intrigued about how he employs unique ways of keeping his employees motivated and making sure they are dedicated, such as offering new trainees $2000 to walk away from the company (read the article to find out why). Every company should read this article (especially Biotechs, which are plagued with antiquated management systems) and really re-evaluate their management style, maybe they can learn a thing or to from Tony. Apparently Amazon.com thought Tonys method of management was so intriguing and worked so well that they bought Zappos for $900 million dollars., yet will let it remain an independent company, which is pretty rare for a buyout. [Link]

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